Our Approach Accountability drives performance

We use our size, scale and global reach to expand our positive impact, with an overarching governance structure that drives performance, leadership and transparency. Direction comes from our most senior management, supported by a centralised decision-making body, and regional committees led by the retail market management teams. This global governance structure enables us to make better decisions quicker, and with lasting results.


Towards a new normal

We want to normalise sustainable fashion. We believe everyone should be able to look and feel good every day, without compromising the lives of those who make their clothes, or the planet we source from.

Nearly 55% of the workers in our supply chain work in top-performing, A/B-rated production units. And our commitment to sourcing 100% more sustainable cotton by 2020 has already allowed us to make some significant carbon and water reductions. And there is still more to do. As we continue to strive towards circular fashion, convergence across the apparel industry – partnering with the right organisations and initiatives – will be key for all of us to take the bold steps necessary for real, and lasting change.

Words from our leadership

2017 Performance

Our Strategy

How we report