Governing sustainability Accountability drives performance

We use our global reach to drive positive impact for our employees, our supply chains, and our customers. Our governance structure centralises decision-making, while enabling our local markets to customise their programmes to better address local issues and audiences.

Global governance structure

Sustainability teams

Around 135 full-time employees work in sustainability across C&A. Our Global Sustainability Team, led by our Chief Sustainability Officer (CSO) and based in Europe, sets the direction for our global sustainability strategy and reports directly to the Global CEO. A network of regional sustainability leaders and team members work to embed sustainability within each market. Each region is equipped with an SSC team that works operationally for the business and is led strategically by the CSO. The regional SSC teams manage the day-to-day implementation of our Supplier Code of Conduct, Supplier Ownership Programmes, and Sustainable Chemicals Management programmes in each region.

Global Sustainability Committee

Sound governance helps us operate transparently and with accountability. The Global Sustainability Committee (GSC), led by the Global CEO of C&A AG, serves as the policy and strategy-setting body for sustainability across C&A. The GSC includes regional CEOs and other global functions who have responsibilities for making key global decisions. The Committee sets policy and strategy while monitoring and managing accountability of our performance towards the 2020 sustainability goals.

Our company has a well-organised and streamlined business planning and decision-making process, where sustainability is integrated and embedded. Our Global Sustainability team collaborates with each of our regional teams to develop plans with annual milestones and associated KPIs that will help us progress towards our 2020 targets. Each regional business and the GSC sign off on these action plans annually and include sustainability objectives in their annual bonus compensation.

Linking executive compensation to sustainability performance

Globally, all C&A leadership personnel are evaluated quarterly against their defined business goals, of which sustainability performance is a part. Among our executive leadership, our CSO has the most significant responsibility for implementing our sustainability strategy and meeting our key performance indicators for human rights impacts, environmental management, and other aspects of our sustainability strategy, with bonus compensation directly tied to successful achievement of these goals.