C&A: GRI

Disclosure	Location	UN Global Compact Principles	SDG	Comments
Universal Standards: GRI 102 General Disclosures
Organisational Profile
102-1 Name of the organisation	About C&A
102-2 Activities, brands, products, and services	About C&A Our retail markets
102-3 Location of headquarters	About C&A
102-4 Location of operations	About C&A
102-5 Ownership and legal form	About C&A
102-6 Markets served	About C&A
102-6 Markets served	About C&A
102-7 Scale of the organisation	About C&A
102-8 Information on employees and other workers	About C&A Listening to employees Equality and diversity	Principle 6	SDG 5
102-9 Supply chain	Sustainable supply Supplier list
102-10 Significant changes to the organisation and its supply chain	How we report
102-11 Precautionary Principle or approach	How we report	Principle 7
102-12 External initiatives	Leaders letter Stakeholder engagement Global frameworks
102-13 Membership of associations	Stakeholder engagement
Strategy
102-14 Statement from senior decision-maker	Leaders letter
102-15 Key impacts, risks, and opportunities	Leaders letter Our strategy Global frameworks
Ethics and integrity
102-16 Values, principles, standards, and norms of behaviour	Our values Equality and diversity Sustainable supply Safe and fair labour Sustainable lives	Principle 1 Principle 2 Principle 3 Principle 4 Principle 5 Principle 6	SDG 5 SDG 8 SDG 12 SDG 13
Governance
102-18 Governance structure	Governing sustainability
Stakeholder engagement
102-40 List of stakeholder groups	Stakeholder engagement External review
102-41 Collective bargaining agreements	Equality and diversity Safe and fair labour	Principle 3	SDG 8	We do not currently report this data at a global level, but we are working to standardise how we collect this information and hope to report it in the future.
102-42 Identifying and selecting stakeholders	Stakeholder engagement
102-43 Approach to stakeholder engagement	Stakeholder engagement
102-44 Key topics and concerns raised	Materiality
Reporting practice
102-45 Entities included in the consolidated financial statements	How we report			C&A does not disclose financial statements on a global level. We publish financial statements where national regulations require this.
102-46 Defining report content and topic Boundaries	How we report
102-47 List of material topics	How we report			Material topics that drive C&A’s sustainability reputation. Sourcing materials responsibly - uses organic, minimal chemicals, minimises pollution, avoids water pollution, minimises climate change, uses renewable energy, minimises climate change, uses recycled materials, no animal skins. Treating workers fairly - no child labour, respect diversity, support worker rights, engage employees, support communities. Openness and honesty – provide transparency in supply chain, make supplier list publicly available, engage with customers and employees Fair trade – require suppliers to pay workers fair wages, limit work hours, provide health and safety equipment and systems Minimising pollution – work with suppliers to minimise chemicals, set stringent supplier standards for and monitor wastewater discharge, use recycled materials. Products – offer affordable, fashionable, comfortable, easy-to-wash, high-quality, durable products
102-48 Restatements of information	How we report
102-49 Changes in reporting	How we report			Global data is provided, unless stated otherwise.
102-50 Reporting period	How we report
102-51 Date of most recent report	How we report
102-52 Reporting cycle	How we report
102-53 Contact point for questions regarding the report	Contact us
102-54 Claims of reporting in accordance with the GRI Standards	How we report
102-55 GRI content index	This document
102-56 External assurance	How we report External review			This report is not externally assured.
Universal Standards: Management Approach
General requirements for reporting the management approach
103-1 Explanation of the material topic and its Boundary	How we report
Topic-specific Standards: Environmental
Material Topic: Anti-Corruption
103-2 The management approach and its components	Our values Sustainable supply Equality and diversity	Principle 10
205-1 Operations assessed for risks related to corruption	Sustainable Supply			We are working towards a risk management and reporting system that will ensure violations of the Employee Code of Ethics or the Supplier Code of Conduct are reported in the future. Operations have not been formally assessed, but no signiﬁcant risks related to corruption have been identiﬁed.
205-2 Communication and training about anti-corruption policies and procedures	Sustainable Supply
205-3 Confirmed incidents of corruption and actions taken				There were no incidents of corruption during this reporting period.
Material Topic: Anti-Competitive Behaviour
103-2 The management approach and its components	Our values Sustainable supply Equality and diversity
206-1 Legal actions for anti-competitive behaviour, anti-trust, and monopoly practices	N/a			No legal actions have been taken regarding anti-competitive, anti-trust or monopoly behaviour.
Topic-specific Standards: Environmental
Material Topic: Materials
103-2 The management approach and its components		Principle 8 Principle 9	SDG 6 SDG 12 SDG 13
301-1 Materials used by weight or volume	Sustainable Materials			We do not currently publish data on all materials across our business by weight or volume used, or the proportion of renewable and non- renewable materials. However, signiﬁcant data on our raw materials is disclosed in the indicated pages. Cotton makes up a majority of the materials we buy and use at C&A, and man-made ﬁbres account for more than 40%. In 2019, we were once again the largest buyer of organic cotton in the world.
301-2 Recycled input materials used	Product innovation			C&A Europe introduced its first recycled nylon products in early 2018. Since then, C&A has provided lingerie certified to the Global Recycled Standard and denim containing recycled cotton.
301-3 Reclaimed products and their packaging materials	Product innovation Circular fashion Enabling customers			In addition to use of recycled materials in some products, we are helping our customers recycle used clothing. We expanded our in- store take-back programme to new geographies and stores, reaching nine countries as of 2019.
Material Topic: Energy
103-2 The management approach and its components	Clean environment Climate change How we report	Principle 7 Principle 8 Principle 9	SDG 6 SDG 12 SDG 13
302-1 Energy consumption within the organisation	Climate change
302-2 Energy consumption outside of the organisation	Climate change
302-3 Energy intensity	Climate change
302-4 Reduction of energy consumption	Climate change
302-5 Reduction in energy requirements of products and services	More sustainable cotton Climate change
Material Topic: Emissions
103-2 The management approach and its components	Clean environment Climate change	Principle 7 Principle 8 Principle 9	SDG 6 SDG 12 SDG 13
305-1 Direct (Scope 1) GHG emissions	Climate change
305-2 Energy indirect (Scope 2) GHG emissions	Climate change
305-3 Other indirect (Scope 3) GHG emissions	Climate change
305-4 GHG emissions intensity	Climate change
305-5 Reduction of GHG emissions	Climate change
Material Topic: Effluents and Waste
103-2 The management approach and its components	Clean environment Chemicals Waste Circular fashion	Principle 7 Principle 8 Principle 9	SDG 6 SDG 12 SDG 13
306-1 Water discharge by quality and destination	Chemicals
306-2 Waste by type and disposal method	Waste
306-3 Significant spills				There were no significant spills during this reporting period.
Material Topic: Compliance
103-2 The management approach and its components	Clean environment
307-1 Non-compliance with environmental laws and regulations				There were no cases of non-compliance brought in any markets.
Material Topic: Supplier Environmental Assessment
103-2 The management approach and its components	Sustainable supply Clean environment Chemicals
308-1 New suppliers that were screened using environmental criteria	Sustainable Supply
308-2 Negative environmental impacts in the supply chain and actions taken	Chemicals Climate change Water
Topic-specific Standards: Social
Material Topic: Employment
103-2 The management approach and its components	Engaging employees Listening to employees Equality and diversity	Principal 6	SDG 5 SDG 8
401-2 Benefits provided to full-time employees that are not provided to temporary or part-time employees				We do not currently report this data at a global level, but we are working to standardise how we collect this information and hope to report it in the future.
401-3 Parental leave				We do not currently report this data at a global level, but we are working to standardise how we collect this information and hope to report it in the future.
Material Topic: Labour/Management Relations
103-2 The management approach and its components	Engaging employees Safe and fair labour	Principle 6	SDG 8
402-1 Minimum notice periods regarding operational changes				We do not currently report this data at a global level, but we are working to standardise how we collect this information and hope to report it in the future.
Material Topic: Training and Education
103-2 The management approach and its components	Learning and development		SDG 8
404-2 Programs for upgrading employee skills and transition assistance programs	Learning and development
Material Topic: Diversity and Equal Opportunity
103-2 The management approach and its components	Our values Equality and diversity Global frameworks	Principle 6	SDG 5
405-1 Diversity of governance bodies and employees				We do not currently report this data at a global level, but we are working to standardise how we collect this information and hope to report it in the future.
405-2 Ratio of basic salary and remuneration of women to men				We do not currently report this data at a global level, but we are working to standardise how we collect this information and hope to report it in the future.
Material Topic: Non-discrimination
103-2 The management approach and its components	Our values Sustainable supply Equality and diversity	Principle 6	SDG 5
406-1 Incidents of discrimination and corrective actions taken	Safe and fair labour Protecting the most vulnerable
Material Topic: Freedom of Association and Collective Bargaining
103-2 The management approach and its components	Sustainable supply Safe and fair labour Sustainable supply Safe and fair labour Supplier and worker engagement	Principle 3	SDG 8
407-1 Operations and suppliers in which the right to freedom of association and collective bargaining may be at risk
Material Topic: Child Labour
103-2 The management approach and its components	Sustainable supply Protecting the most vulnerable	Principle 5	SDG 8
408-1 Operations and suppliers at significant risk for incidents of child labour	Protecting the most vulnerable
Material Topic: Forced or Compulsory Labour
103-2 The management approach and its components	Sustainable supply Protecting the most vulnerable	Principle 4	SDG 8
409-1 Operations and suppliers at significant risk for incidents of forced or compulsory labour	Protecting the most vulnerable Supplier and worker engagement
Material Topic: Human Rights Assessment
103-2 The management approach and its components	Sustainable supply	Principle 1 Principle 2	SDG 5 SDG 8
412-1 Operations that have been subject to human rights reviews or impact assessments	Sustainable supply	Principle 1 Principle 2	SDG 8
412-2 Employee training on human rights policies or procedures	Protecting the most vulnerable Engaging employees			We support supplier training on human rights to make sure C&A suppliers understand the requirements for acceptable work ages and hours, overtime, communication with workers, safety, and other workplace concerns. As well, C&A employees receive training on our Code of Ethics. We do not currently report other human rights training data at a global level, but we are working to standardise how we collect this information and hope to report it in the future.
412-3 Significant investment agreements and contracts that include human rights clauses or that underwent human rights screening	Sustainable supply
Material Topic: Local Communities
103-2 The management approach and its components	Sustainable lives Strengthening communities Giving back and volunteering Disaster relief
413-1 Operations with local community engagement, impact assessments, and development programs	Strengthening communities Giving back and volunteering Disaster relief
413-2 Operations with significant actual and potential negative impacts on local communities	More sustainable cotton Polyester Chemicals Climate change Water
Material Topic:Supplier Social Assessment
103-2 The management approach and its components	Sustainable supply Safe and fair labour Supplier and worker engagement Protecting the most vulnerable	Principle 1 Principle 2 Principle 3 Principle 4 Principle 5 Principle 6	SDG 5, 8
414-1 New suppliers that were screened using social criteria	Sustainable supply
414-2 Negative social impacts in the supply chain and actions taken	Sustainable supply Safe and fair labour Supplier and worker engagement Protecting the most vulnerable
Material Topic: Public Policy
103-2 The management approach and its components	Our values Stakeholder engagement
415-1 Political contributions		Principle 10		No financial or in-kind political contributions were made directly or indirectly.
Material Topic: Customer Health & Safety
103-2 The management approach and its components	Product quality and safety		SDG 12
416-1 Assessment of the health and safety impacts of product and service categories	Product quality and safety			Approximately 95% of our products are assessed for health and safety impacts globally (100% in Europe).
416-2 Incidents of non-compliance concerning the health and safety impacts of products and services	Product quality and safety			C&A had no product recalls across our retail markets in 2019.
Material Topic: Marketing and Labelling
103-2 The management approach and its components	Product quality and safety Certified organic cotton Responsible down A circular fashion first
417-1 Requirements for product and service information and labelling	Product quality and safety Certified organic cotton Responsible down A circular fashion first			We do not currently report this data at a global level, but we are working to standardise how we collect this information and hope to report it in the future.
417-2 Incidents of non-compliance concerning product and service information and labelling				There were no incidents of non-compliance during this reporting period.
417-3 Incidents of non-compliance concerning marketing communications				There were no incidents of non-compliance in the reporting period.
Material Topic: Customer Privacy
103-2 The management approach and its components	Enabling customers
418-1 Substantiated complaints concerning breaches of customer privacy and losses of customer data				No incidents were reported during this reporting period.
Material Topic: Socioeconomic Compliance
103-2 The management approach and its components	Sustainable supply Clean environment Safe and fair labour Product quality and safety
419-1 Non-compliance with laws and regulations in the social and economic area				There were no incidents of non-compliance during this reporting period.

Global Framework Reporting GRI, UNGC, and SDG Content Index

C&A's Global Sustainability Report 2019 will soon be available
in the following additional languages: German and Portuguese.

Thank you for your patience!

You have arrived at the English language version of this site.

Global Framework Reporting GRI, UNGC, and SDG Content Index

C&A's Global Sustainability Report 2019 will soon be available in the following additional languages: German and Portuguese. Thank you for your patience!

You have arrived at the English language version of this site.

C&A's Global Sustainability Report 2019 will soon be available
in the following additional languages: German and Portuguese.

Thank you for your patience!